Return Policy | Signovate

Return Policy

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At Signovate, we aim to provide high-quality signage products and complete customer satisfaction. However, if you are not entirely satisfied with your purchase, we’re here to help.

Eligibility for Returns

  • Returns are only accepted for damaged, defective, or incorrect items.
  • Customised or made-to-order products are not eligible for return unless there is a manufacturing defect.
  • You must initiate the return request within 3 days of receiving the product.

Conditions for Return

  • The item must be unused and in its original packaging.
  • Include a copy of the invoice and original product tags/labels.
  • Photographic evidence of damage or defect is required for approval.

How to Initiate a Return

Please contact us via email at signovatedesign@gmail.com or call us at 9899969180 with your order ID and reason for return.

Refund Process

  • Once the return is approved, the refund will be processed within 7 working days.
  • Refunds will be issued to the original method of payment.
  • Shipping charges (if any) are non-refundable.